Grants1856 Online Store

Terms & Conditions

Free Gift can not be redeemed in any conjunction with any other offers. If you return your items and not the gift we will deduct the cost with is £12.00 

Registered Company: Grants 1856

Registered in England

Registered Address: 25 Sea View Street,  Cleethorpes DN35 8EU

Registered Company Number: 9174219

 

We Use Royal Mail 2nd Class Signed for as our standard delivery, unless you want to pay the extra for next day its pretty simple.

Definitions

In these conditions the following terms shall have the following meaning “The Company” means Grants 1856 any contract for the sale of goods by The Company to the Customer.

Payment

Payment is taken at the time of placing an order by wither World Pay or Paypal. No goods shall be supplied without payment. Goods shall be delivered by a carrier of The Company’s choosing but the Company will attempt to comply with the Customer’s selection. Carriage will be (unless stated by a current promotion i.e. free shipping) at cost to the Customer and forms part of the invoice. We aim to dispatch goods within 1 working day. Customers in the UK, please allow 3 working days to report to Grants 1856 any outstanding orders, 7 working days for Europe, 10 working days for rest of the world.

Claims

Claims arising from damage delay or partial loss of the goods in transit must be made in writing to The Company within seven working days of delivery. The Company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by The Company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to The Company for examination.

Liability

  • If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, The Company shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value, after investigation through the mailing company.
  • If the Customer establishes that any of the goods are defective The Company shall, at its option replace them with similar goods or allow the Customer credit for their invoice value.
  • In no circumstances shall the liability of The Company to the Customer under this condition exceed the invoice value of the goods.

Returns

Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel your order up to 14 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached. Failure to keep the items in an unused, resalable condition may result in a reduced refund.

 

Returns are free suing our collect plus service.

At Grants 1856 we offer a 28 day returns policy from the date of placing the order of goods. In this instance all refunds exclude £6.00 postage costs, unless a mistake has been made by us. If for instant you want to return a item from a multiple order just use our normal return service.

We regret that we are unable to offer this policy for on any Sale items unless proven faulty. Sale items may be returned within 10 days of purchase.

For full details of our returns procedures please see the returns section of our website.

The Company reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer’s statutory rights will not be affected.

 

Mail List

By placing an order with us you will be automatically entered on to our mailing list – if you don’t want to be part of this please unsubscribe when you receive your first email.

Free Shipping is Only Valid for the UK

VAT No: 193 5716 79- Registered to Grants 1856 LTD.