Terms & Conditions
Registered Company: Grants 1856
Registered in England
Registered Address: 25 Sea View Street, Cleethorpes DN35 8EU
Registered Company Number: 9174219
We Use Royal Mail 2nd Class Signed for as our standard delivery, unless you want to pay the extra for next day its pretty simple.
In these conditions the following terms shall have the following meaning “The Company” means Grants 1856 any contract for the sale of goods by The Company to the Customer.
Payment is taken at the time of placing an order by wither World Pay or Paypal. No goods shall be supplied without payment. Goods shall be delivered by a carrier of The Company’s choosing but the Company will attempt to comply with the Customer’s selection. Carriage will be (unless stated by a current promotion i.e. free shipping) at cost to the Customer and forms part of the invoice. We aim to dispatch goods within 1 working day. Customers in the UK, please allow 3 working days to report to Grants 1856 any outstanding orders, 7 working days for Europe, 10 working days for rest of the world.
Claims arising from damage delay or partial loss of the goods in transit must be made in writing to The Company within seven working days of delivery. The Company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by The Company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to The Company for examination.
- If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, The Company shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value, after investigation through the mailing company.
- If the Customer establishes that any of the goods are defective The Company shall, at its option replace them with similar goods or allow the Customer credit for their invoice value.
- In no circumstances shall the liability of The Company to the Customer under this condition exceed the invoice value of the goods.
Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel your order up to 14 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached. Failure to keep the items in an unused, resalable condition may result in a reduced refund.
Returns are free using our collect plus service.
We regret that we are unable to offer this policy for on any Sale items unless proven faulty. Sale items may be returned within 10 days of purchase.
For full details of our returns procedures please see the returns section of our website.
The Company reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer’s statutory rights will not be affected.
By placing an order with us you will be automatically entered on to our mailing list – if you don’t want to be part of this please unsubscribe when you receive your first email.
Free Shipping is Only Valid for the UK
VAT No: 193 5716 79- Registered to Grants 1856 LTD.
Free Sock Club
Free sock club is a limited club- Must Spend over £50.00 for free socks.
If you return your item/items and not your socks you will charged full price- If its a multiple order and you return some goods as long as they are over £50.00 you will not be charged.
You don't select the socks but we'll assure you that you'll love them.
Just pop the code in the discount box and we'll do the rest.
Can not be used in conjunction with any other offer, including sale or clearance items.